She offers about fifteen years of expertise in making purchaser experience organizations at top tech organizations together with Accenture, Confirm and ID.me.
Irrespective of whether you might be in the B2B market, dealing with intricate consumer interactions, or from the B2C industry, handling superior volumes of consumer inquiries, AI voice agents could be a sport changer.
Sit back whilst your agent handles phone calls and texts. Scale your company with an AI agent that under no circumstances sleeps.
Such as, if a potential client asks regarding your designs and pricing, Sona can ask them what products and services they’re enthusiastic about and go that along to the workforce so that you can comply with up more rapidly.
Good Routing: Instantly directs calls to appropriate departments or handlers according to purchaser requirements.
If you're scaling areas but nevertheless lacking calls, dropping sales opportunities, or relying on out-of-date IVRs and connect with facilities, you are not just slowing down — you are silently slipping at the rear of.
Buy a phone number to combine along with your AI procedure. This presents seamless call dealing with and ensures an experienced practical experience to your clients.
Vikram Raj has over fifteen decades of experience in franchise and multi-place management software program. Because the Senior Vice President of Solutions & Income Engineering at FranConnect, he drives the products roadmap by combining field insight with buyer responses to foster steady innovation. His duties include top cross-functional teams to align solution priorities with industry trends, guiding shoppers in assessing complex remedies, and demonstrating the measurable benefit FranConnect’s System offers.
Broaden seamlessly as your enterprise grows—no added overhead. Distribute phone calls throughout several agents for speedier response instances. Effortlessly replicate successful setups across new locations or products and solutions.
To put it differently: you’re looking to scale a modern brand with legacy instruments — and it’s slowing you down when pace matters most.
“Sona has reworked how I handle my calls. It’s like possessing a reliable husband or wife who ensures I in no way overlook a possibility, It doesn't matter how chaotic I get.”
Adjust options on the fly without having leaving the dashboard. Collaborate with workforce customers to solve escalations promptly. Use created-in analytics to refine phone flows and agent responses.
Seize new prospects and response prevalent concerns from the callers 24/seven with Sona, OpenPhone’s AI agent. Eliminate missed calls and provide an improved purchaser encounter using the finest phone procedure for growing companies.
Continual checking and reporting are as crucial because the Original education. It is possible to monitor reaction precision, the material of get AI Phone Assistant for Restaurant in touch with summaries as well as the adaptability with the agent in various situations.